At lignolinkgame (accessible via www.lignolinkgame.com), we respect your personal privacy and are committed to protecting the personal data of our visitors and customers across Europe. This Privacy Policy outlines how your personal information is collected, used, processed, and retained when you browse our website or make a purchase.
- Data Controller
For the purposes of applicable data protection legislation, including the General Data Protection Regulation (GDPR) and regional privacy laws in XXX, the designated Data Controller responsible for your personal information is:
Data Controller: www.lignolinkgame.com (lignolinkgame)
Operating Address: XXX
Customer Support Email: wooden@lignolinkgame.com
Telephone Contact: XXX - Information We Collect
When you visit our store or complete a commercial transaction, we collect specific categories of personal information necessary for operational management, order fulfillment, and legal compliance:
Contact Information: Full name, billing address, shipping address, email address, and telephone number.
Transaction Details: Details of products ordered, order value, payment status, and order communication history.
Technical Data: Internet Protocol (IP) address, browser specifications, time zone settings, and website navigation patterns collected via standard cookies and log files. - Legal Basis and Purpose of Processing
We process personal data based on legitimate legal grounds under European data protection laws:
Contractual Necessity: Processing contact and shipping details to execute and deliver your orders for wooden puzzle items.
Legal Obligation: Maintaining transaction histories to comply with statutory accounting, auditing, and tax obligations in XXX and destination European territories.
Legitimate Interests: Analyzing basic website interactions to maintain platform stability and operational continuity. - Third-Party Data Processors (Payment Processing)
We engage verified third-party service providers to assist with vital business operations:
Payment Services: All financial transactions placed on www.lignolinkgame.com are handled securely by our primary payment infrastructure provider, Stripe. When you proceed to checkout, payment information is processed directly through Stripe’s encrypted payment interfaces. We do not store or process complete credit card details or sensitive cardholder credentials on our servers.
Logistics & Operational Partners: Relevant shipping name and delivery address details are shared strictly with selected fulfillment and postal carriers to execute domestic and European delivery. - Data Retention Period
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or to satisfy applicable legal, regulatory, tax, or accounting requirements:
Order & Commercial Data: Retained for a standard statutory period of 6 to 10 years following order completion, in alignment with tax and commercial record-keeping laws in XXX and Europe.
Customer Inquiry Communications: Retained for up to 24 months from the date of resolution to maintain reference history for customer support inquiries.
Technical Logs & Analytics Data: Retained for a maximum period of 12 months before automatic deletion or anonymisation.
Upon the expiry of applicable retention periods, personal data is securely deleted or rendered permanently anonymous. - Data Security
We implement appropriate administrative, physical, and technical measures designed to safeguard personal data against unauthorized access, loss, or alteration. However, please note that no electronic transmission over the internet or methods of digital storage can be categorized as entirely immune to risk. - Your Statutory Data Protection Rights
Under European privacy laws (GDPR) and local regulations in XXX, you possess the following rights regarding your personal information:
Right of Access: The right to request copies of your personal data held by us.
Right to Rectification: The right to request correction of inaccurate or incomplete personal information.
Right to Erasure: The right to request the deletion of your personal data under specific statutory conditions.
Right to Restrict Processing: The right to request limited processing of your data under certain circumstances.
Right to Data Portability: The right to request the transfer of your data to another organization or directly to you.
To exercise any of these rights, please contact our support desk at wooden@lignolinkgame.com. - Changes to This Privacy Policy
We reserve the right to update this Privacy Policy periodically to reflect changes in our operational procedures or updated legal requirements. Any modifications will be posted directly on this page with an updated “Last Updated” date. - Contact Details
For further queries, data protection requests, or privacy concerns, please contact us:
Brand Name: lignolinkgame
Official Website: www.lignolinkgame.com
Customer Support Email: wooden@lignolinkgame.com
Registered Business Address: XXX
Telephone Contact: XXX